What we collect
Details you share to create your personalized song (names, memories, preferences), plus basic contact and transaction information to deliver your order.
Privacy Policy
Privacy Policy
This policy explains what information we collect, why we collect it, how we use it, and the choices you have when you use Musical Ashutosh.
Last updated: 03 September 2026
How we use it
To craft your song, communicate updates, process payments via Razorpay, improve the service, and keep the site safe and reliable.
Your choices
You can request access, correction, or deletion where applicable, and ask questions about privacy anytime using the contact details below.
Policy details
Our commitments & how this works
This Privacy Policy describes how Musical Ashutosh (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit our website and/or purchase a personalized song through our checkout link. By using our services, you agree to the practices described in this policy.
1) Information we collect
We collect information you provide directly and certain information collected automatically when you interact with our site.
- Song brief details: names, dates, personal messages, memories, relationship details, inside jokes, preferred language, mood, genre, and other creative inputs you submit to build your lyrics and composition.
- Contact information: such as your name, email address, and phone number (where provided) to confirm details and deliver updates.
- Order and payment context: purchase status and payment confirmation details provided by our payment partner (we do not store full card details).
- Technical information: IP address, device/browser type, and basic usage data collected through cookies or similar technologies (see Cookies & Analytics).
2) How we use your information
We use your information to:
- Create, produce, and deliver your personalized song and any included revisions per your order.
- Communicate with you about requirements, clarifications, timelines, and delivery.
- Process payments, handle refunds (if applicable), and maintain transaction records.
- Improve quality, troubleshoot issues, and maintain site security.
- Comply with legal and regulatory obligations.
3) Legal bases (where applicable)
Depending on your location and applicable laws, we process information under one or more of the following bases: performance of a contract (to deliver your song), legitimate interests (to run and secure our service), consent (for certain cookies/marketing where required), and legal obligation (record-keeping and compliance).
5) Payments (Razorpay)
Payments for our personalized song service may be processed through Razorpay via the checkout link: https://pages.razorpay.com/personalized-song-service . When you pay, Razorpay may collect and process your payment details in accordance with their policies. We receive confirmation and limited transaction details to fulfill your order.
7) Data retention
We retain information only as long as needed to provide the service, maintain business records, resolve disputes, and comply with legal obligations. Song briefs and associated communications may be retained for a reasonable period to support revisions, re-delivery, or customer support.
8) Security
We take reasonable steps to protect your information through administrative, technical, and organizational safeguards. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Children’s privacy
Our service is not directed to children. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
10) Changes to this policy
We may update this policy from time to time. We will revise the “Last updated” date above when changes are made. Your continued use of the service after an update means you accept the updated policy to the extent permitted by law.
Tip: You can jump to sections by searching for headings like “Information we collect” or “Payments (Razorpay)”.
Your rights
Your rights & choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate or incomplete information.
- Deletion — request deletion of information, subject to legal/contractual requirements.
- Withdraw consent — where processing is based on consent, you can withdraw it.
- Questions — contact us anytime for clarity. See Contact & requests .
To protect your privacy, we may ask you to verify your request before we respond.
Need help?
Contact & privacy requests
If you have questions about this Privacy Policy or want to make a request (access, correction, deletion), reach out using the details below.
Include your order reference (if any) and the email/phone used at checkout to help us locate your request faster.