Privacy & Data
Privacy Policy
Effective date:
This Privacy Policy explains how Musical Ashutosh (“we”, “us”, “our”) collects, uses, and shares information when you visit our website, contact us, or place a personalized song order. If you have questions, you can reach us using the contact details at the end of this page.
This policy is provided for general information and does not constitute legal advice.
Information We Collect
We may collect information you provide directly to us, information collected automatically when you use our website, and information from third parties (such as payment processors) where applicable.
- Contact details: name, email address, phone number.
- Order details: occasion, preferences, messages, and instructions you submit for a personalized song.
- Communications: messages sent via forms, email, or chat.
- Usage data: approximate location, device/browser type, pages viewed, and interactions (collected via cookies and similar technologies where enabled).
How We Use Information
We use information to:
- Provide, personalize, and deliver your song order and related services.
- Communicate with you about your request, revisions, timelines, and delivery.
- Process payments and prevent fraud (typically handled by third-party payment providers).
- Improve our website, content, and customer experience.
- Comply with legal obligations and enforce our terms.
Data Retention
We keep information only as long as necessary for the purposes described in this policy, including to deliver your order, maintain records, resolve disputes, and comply with legal requirements.
If you request deletion, we will take reasonable steps to delete or anonymize your information unless we need to retain it for legitimate business or legal reasons.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights related to your personal information, such as:
- Request access to the information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information (subject to certain exceptions).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below. We may need to verify your request before responding.
Children’s privacy: Our services are not directed to children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children.
Notes for Personalized Song Orders
Personalized orders can include sensitive details (names, relationship stories, dates, voice notes, and uploaded photos/videos). We handle this information carefully and use it only to create and deliver your song.
What you might submit
- Names, nicknames, and pronunciations
- Personal stories, messages, and inside jokes
- Reference tracks and style preferences
- Uploaded media used only for creative context
How we handle it
- Limited access for fulfillment and support
- Retention only as needed for delivery/revisions
- We don’t publish your story without permission
- Deletion requests supported where feasible
If you prefer not to share certain details, you can still place an order—just provide a minimal brief and we’ll keep the lyrics more general.
Contact Us
For privacy questions, requests, or concerns, contact us using the details below. Please include enough information for us to verify and respond to your request.
privacy@musicalashutosh.com
Phone
+91 00000 00000
Address
Musical Ashutosh, India
Policy updates: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.